A contract must be signed along with obtaining a copy of proper legal identification. New Service Fees are $150.00. The required fee must be paid prior to starting service. In lieu of this requirement, if the customer has 2 years of previous good credit with our company, this fee is waived. A $10 credit check is available for residential customers and $20 for businesses to determine delinquency risk and waiver of $150. New service fees are non-refundable.