Career Opportunities:

Class Title:  911 Director
Department: Communications
Job Classification: Director – Full Time
Selection Method: 100% Qual

Characteristics of the Job:
This is an executive level position responsible for the management and administration of the Communications Center, the 911 system, and the staff under the supervision of the Captain Police Supervisor. Provides leadership, strategic planning, and support in developing, implementing, and evaluating effective procedures and programs to ensure the safety of community residents in a multi-jurisdictional center. Will lead by example and move forward with the mission for Next Generation 911. Manages the telecommunications, supervisory staff, and performs Telecommunicator duties when needed. Ensures that the center is in compliance with local, state, and federal statutes, regulations, and policies and guidelines. Ensures all city policies are followed, ensures adequate staffing, and ensures supervisors are completing staff scheduling. Manages 911 Communications and ensures operations of equipment. Completes personnel performance plans, reviews a yearly evaluation of supervisory personnel. Completes positive and disciplinary contacts with supervisory staff. Plays a role in hiring process for agency personnel. Works closely with the Captain Police Supervisor in the course of the agency operations to ensure proper succession plan is in place. Performs other duties as required.

For Full Duties and Responsibilities, click:  Full Job Description

To submit an online application, click: Online Application

To print an application to manually fill out, click: Printable Application

Call 911 for Emergencies Only!

The E911  Communications Center is the “Pulse of the Community.” When disastrous incidents happened within our community, the E911 Telecommunicator is essentially the first responder. The E911 Center is staffed with trained professionals responsible for receiving and disseminating calls for/to local law enforcement, Campbellsville University Security, city/county fire, EMS, rescue, park rangers, Animal Control, Water Company, City Street, County Road Departments, and Emergency Management.

The E911 Center is also responsible for other areas dealing with public safety. One of these areas is by constantly monitoring and informing the public during threatening weather through a system known as “Code Red”. Code Red is the easiest way to reach citizens when needed; whether for a civil, weather or environmental emergency, criminal alert or notification, lost child alerts, or a safety message for a specific area. All land line numbers are listed in our database. If you would like your cell phone or any other number added to our database please click on the CodeRed logo at the bottom of the page, or if you choose to have your number removed you may do so by clicking the same link.

The E911 Center is equipped with four positions each including 911, CAD, Radio, and NCIC Computer terminals.

Located at 125 West First Street, the E911 facilities are jointly owned by city and county government. The center is fully equipped with today’s latest technology which consists of CAD, Enhanced 911, weather station consisting of weather radar with immediate alerts, weather radio, NCIC computers, seventeen phone lines, and eight base radios. The E911 Center operates through the usage of forty computers. The Center is self-sustaining in the event of a power outage with a 50 KW generator and large UPS battery back- up system. For uninterrupted service the generator can either run on natural gas or propane.

The City of Campbellsville is responsible for overseeing the personnel and operations of the center. The E911 Center currently employees twelve highly trained professional Telecommunicators. Becoming an E911 Telecommunicator requires Homeland Security approval, an extended amount of in-service training, and satisfactory completion of a five week Telecommunications Academy at the Department of Criminal Justice Training.

Finally, if you should call 911, be prepared to answer the following questions: type of emergency, location of emergency, and your name, phone number, and location. In some cases additional questions may be asked. Do not terminate your 911 call until the Telecommunicator has all the needed information to respond effectively and sufficiently.

911 is for true emergencies and not to be used for informational needs. Please DO NOT call 911 for road reports, animal calls, pranks, vehicle lock-outs (unless a child is inside), power outages, etc.

Even though being an E911 Telecommunicator is extremely stressful, it can also be rewarding when you’re actually involved with the saving of someone’s life or property.

Contact Information

Address: 125 W. First St.
Campbellsville, KY 42718
Phone: 270-465-8000
Fax: 270-465-8711