Campbellsville-Taylor County E 9-1-1 Communications
125 W. First St.  Campbellsville, KY 42718
270 465-8000     270 789-8711 (fax)

Interested in a Career?

Apply today and join our team.

The E9-1-1 Communications Center is located at 125 W. First St in Campbellsville, KY.  We are a full service agency equipped with multi-line phone system, CAD, Enhanced 9-1-1, Rapid SOS, LINK/NCIC and a Code Red civil alert system used to send alerts during imminent severe weather.  We dispatch for Campbellsville Police, Taylor County Sheriff, Campbellsville Fire/Rescue, Campbellsville-Taylor County EMS, Campbellsville University Campus Safety, Taylor County Animal Shelter and Taylor County Coroner’s Office.  In addition, we work closely with Emergency Management, Kentucky State Police, Kentucky Department of Fish and Wildlife, Kentucky State Police Rangers, US Corp of Engineers, and Air Medical Agencies, just to name a few.

The 9-1-1 Center can be stressful but it is a very rewarding career in which you can be a part of saving someone’s life and making a difference just by being here for the people/communities we serve.

How to Apply

Submit completed job application.

Applications can be submitted on line by visiting: Here

or picked up in person at City Hall located at 110 S. Columbia Ave, Campbellsville, KY.

What does it take to become a 9-1-1 Dispatcher?

  • Be at least 18 years old and a U.S. Citizen
  • High School Diploma or GED
  • Valid Driver’s License (Must not have accumulation of 9 or more points for traffic violations)
  • Must Not have been convicted of a felony or have any criminal action pending against you.
  • Must pass a pre-employment medical examination
  • Must Not be a current user of illegal drugs
  • Must not have bought, sold or possessed marijuana within three years prior to the time of the application; or bought, sold or possessed any controlled substance or narcotic.
  • Must pass a pre-employment written and oral psychological evaluation
  • Must pass a pre-employment polygraph examination
  • Experience preferred but not required

Training Requirements

  • Kentucky Public Safety Dispatch Academy (Paid training that includes 164 hours then 8 hours annually.
  • CJIS training
  • In house Training Program

Traits of a Telecommunicator

  • Good communication skills
  • Ability to multitask
  • Dedication to team work
  • High morals, character and integrity
  • Good judgement
  • Emotional self-control Active listener
  • Problem-solving skills
  • Critical thinker
  • Patient and calm under pressure
  • Dedicated

Telecommunicator Benefits

Salary – Uncertified Candidates

  • Starting pay $15.00/hr
  • $15.50/hr upon successful completion from DOCJT
  • $16.00/hr – salary increases after the completion of a one-year probationary period.  The probation period begins after obtaining certification.

Salary – Lateral Certified Telecommunicators

  • 1-3 years of DOCJT/KSP Certified Experience  ($17.00/ hr.)
  • 4-6 years of DOCJT/KSP Certified Experience ($18.00/ hr.)
  • 7+ years of DOCJT/KSP Certified Experience  (19.00/ hr.)

Other Benefits

  • Paid Sick Time
  • Paid Vacation Time
  • 12 (twelve) paid holidays
  • Uniforms provided by the agency
  • Health Insurance – $6.50/paycheck for single coverage, includes $1,500. HRA Plan
    $30.00/paycheck for employee + Children, includes $3,000 HRA Plan
  • Life Insurance
  • Kentucky Public Pension Authority – CERS (formally Kentucky Retirement System)
  • Optional – Kentucky Deferred Comp Participation
  • Optional – Vision / Dental / Short Term Disability Insurance
  • Optional – Flexible Spending Account

To submit an online application, click: Online Application

To print an application to manually fill out, click: Printable Application

Call 911 for Emergencies Only!

The E911  Communications Center is the “Pulse of the Community.” When disastrous incidents happened within our community, the E911 Telecommunicator is essentially the first responder. The E911 Center is staffed with trained professionals responsible for receiving and disseminating calls for/to local law enforcement, Campbellsville University Security, city/county fire, EMS, rescue, park rangers, Animal Control, Water Company, City Street, County Road Departments, and Emergency Management.

The E911 Center is also responsible for other areas dealing with public safety. One of these areas is by constantly monitoring and informing the public during threatening weather through a system known as “Code Red”. Code Red is the easiest way to reach citizens when needed; whether for a civil, weather or environmental emergency, criminal alert or notification, lost child alerts, or a safety message for a specific area. All land line numbers are listed in our database. If you would like your cell phone or any other number added to our database please click on the CodeRed logo at the bottom of the page, or if you choose to have your number removed you may do so by clicking the same link.

The E911 Center is equipped with four positions each including 911, CAD, Radio, and NCIC Computer terminals.

Located at 125 West First Street, the E911 facilities are jointly owned by city and county government. The center is fully equipped with today’s latest technology which consists of CAD, Enhanced 911, weather station consisting of weather radar with immediate alerts, weather radio, NCIC computers, seventeen phone lines, and eight base radios. The E911 Center operates through the usage of forty computers. The Center is self-sustaining in the event of a power outage with a 50 KW generator and large UPS battery back- up system. For uninterrupted service the generator can either run on natural gas or propane.

The City of Campbellsville is responsible for overseeing the personnel and operations of the center. The E911 Center currently employees twelve highly trained professional Telecommunicators. Becoming an E911 Telecommunicator requires Homeland Security approval, an extended amount of in-service training, and satisfactory completion of a five week Telecommunications Academy at the Department of Criminal Justice Training.

Finally, if you should call 911, be prepared to answer the following questions: type of emergency, location of emergency, and your name, phone number, and location. In some cases additional questions may be asked. Do not terminate your 911 call until the Telecommunicator has all the needed information to respond effectively and sufficiently.

911 is for true emergencies and not to be used for informational needs. Please DO NOT call 911 for road reports, animal calls, pranks, vehicle lock-outs (unless a child is inside), power outages, etc.

Even though being an E911 Telecommunicator is extremely stressful, it can also be rewarding when you’re actually involved with the saving of someone’s life or property.

Contact Information

Anne Sanders, Director

Address: 125 W. First St.
Campbellsville, KY 42718
Phone: 270-465-8000
Fax: 270-465-8711