CAMPBELLSVILLE WATER OFFICE
Boil Water Advisory
Date: 9/11/24
Areas Affected:
Intersection of Highland Dr and Smith Ridge Rd. All the way to the end of Smith Ridge Rd. Including all side streets.
Please be advised that a BOIL WATER ADVISORY has been issued for the areas above as of:
Due to a repair of a main line. Actions being taken include the following:
You should experience a water outage while these repairs are being made. While bacteriological contamination of the water has not been confirmed, the possibility of such contamination exists. This advisory is issued as a precautionary measure to protect the health and welfare of consumers in your area.
Bacteriological sampling will occur after the repairs are made.
Sample Analysis will indicate the presence or absence of harmful bacteria in the water.
The Kentucky Division of Water will be notified when a sample free of bacteria is taken. They will lift the boil water advisory at that time and you will be notified of such action as soon as possible.
BOIL WATER ADVISORY
Procedures:
Boil any water used for human consumption
Boil water for short-term use only
Bring water to a rolling boil for three minutes.
Please call 270-789-3133 if you have any questions. Thank you for your cooperation during these necessary repairs.
Announcements:
New Career Opportunities:
Campbellsville Water & Sewer is accepting applications for the full time position of Customer Service Assistant. Candidates must have basic computer knowledge, ability to multi-task, prioritize, and manage time effectively while exhibiting a positive attitude.
Duties include resolving customer issues, prepares service orders for beginning and ending services, print service orders and records on daily log, type correspondence, letters, memorandums, envelopes, etc.
Prepare delinquent service order reports, cut-offs for non-payment, etc., issues disconnect and/or reconnect orders for customers and other administrative tasks while following company policies and procedures. Normal working hours will be 8:00am until 4:30pm.
All applicants must be 18 years of age, hold a valid Kentucky driver’s license, and have a high school diploma or equivalent. A pre-employment drug screening and background check are required.
Applications may be obtained at the Campbellsville Water & Sewer office located at 110 S. Columbia Ave, Suite A, Campbellsville, Kentucky 42718 and at www.campbellsville.us
Campbellsville Water & Sewer is an equal opportunity provider and employer.
For Full Job Description, click the link below:
Customer Service Representative Posting
To apply online, click the link below:
Online Application
For Printable Applications, click the link below:
Printable Application
New Career Opportunities:
Class Title: Water Distribution Supervisor
Department: Distribution
Supervisor: City Manager
Supervises: All employees assigned to Distribution Department
Class Characteristics: Under general direction, is responsible for the overall operation and maintenance of the distribution system; responsible for monitoring special projects related to distribution system; performs other duties as assigned.
General Duties and Responsibilities:
Essential:
1.Plans, organizes, directs, coordinates and evaluates all activities and programs of the department.
2.Establishes and implements standard operating procedures for distribution.
3.Insures that distribution operations are in compliance with established procedures and standards,
and federal, state and local laws and administrative regulations.
4.Insures that distribution systems are operated and maintained in a safe and efficient manner;
implements safety programs; insures that operators are trained on new equipment and facilities.
5.Implements preventative maintenance programs; insures that preventative maintenance programs
are followed.
6.Supervises and evaluates departmental personnel; prepares work schedules, approves assignments,
training and time-off.
7.Attends training programs as required; insures employees participate in programs for obtaining
certification.
8.Assists with budget preparation; monitors departmental budget.
9.Develops specifications for new equipment; insures preparation of cost estimates for projects and
purchases; responsible for special projects in department including facilities construction and
repair, installation of new equipment and implementation of improvements in department
10.Prepares or insures the preparation and maintenance of required records and reports.
11.Insures that samples are collected, laboratory analyses are completed, adjustments are made as
necessary, samples are forwarded as required on a timely basis, and accurate records and reports
are prepared and maintained; insures calibration of equipment.
12.Orders chemicals, materials, supplies and spare parts.
13.Insures maintenance and cleanliness of distribution system and grounds.
14.Coordinates distribution system operation with other departments as required.
15.Serves as liaison with regulatory agencies and contractors; works with consultants, including
engineers and chemists in developing specifications.
16.Attends meetings as representative of the organization when directed.
17.Attends staff meetings; reports on departmental activities.
18.Attends to consumer complaints or other problems.
For Full Job Description, click the link below:
Water Distribution Supervisor Posting
To apply online, click the link below:
Online Application
For Printable Applications, click the link below:
Printable Application
Office
The office prepares bills, collects payments for water and sewer service and manages customer service issues for approximately 10,000 customers. Payments can be made by mail, drive-thru window, night deposit, or at the counter. Returning the top portion of the bill with your payment will help ensure that your payment is credited properly.
Office personnel handle all payroll and human resource functions for water & sewer company employees. All accounting processes including accounts payable, asset management, general ledger and financial statements are done by office personnel.
Single Family Form:
To download the Single Family Form, click the link below:
Single Family Form
Multiunit Form:
To download the Multiunit Form, click the link below:
Multiunit Form
Farm Exempt Form:
To download the Farm Exempt Form, click the link below:
Farm Exempt Form
Water Quality Reports:
To download the Water Quality Reports, click the link below:
Water Quality Reports
The office hours are Monday – Friday from 8:00 am to 4:30 pm. Doors close at 4:00 pm for Accounting purposes.
The Office is Closed on These Holidays:
- New Year’s Day
- Martin Luther King Day
- President’s Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Veteran’s Day
- Thanksgiving and the Day After Thanksgiving
- Christmas Eve and Christmas Day
About My Bill
- Bills for service addresses inside city limits are mailed out the last working day of the month and are due 15 days later.
- Bills for service addresses outside city limits are mailed out on the 15th of the month or the last working day before the 15th of the month. They are due 15 days after the bill is mailed out.
- If the due date falls on a weekend, the penalty amount is not added to the account until 2:00 pm on the next working day.
Cash, Check, Visa & MasterCard Credit or Debit Cards and Automatic Bank Drafts.
We have two billing cycles. County bills are mailed the 15th day of each month or the closest working day to the 15th. City bills are mailed the last working day of each month. All bills are due 15 days later before a penalty is applied. A 5% penalty is added to Water & Sewer charges the next working day after the due date on the bill.
Stop by our office and fill out a short form and we will also need a voided check. The customer will still receive the same monthly bill that will say, “MEMO BILL DO NOT PAY”.
Our office is open 8:00 a.m. to 4:30 p.m. Monday thru Friday. We are closed Saturday and Sunday and most Holidays. Payments can be dropped off after business hours at our night deposit box located at the drive-thru window.
A person can only have one residential account in their name. Any additional accounts for that person would be classified as a commercial account. The only difference in charges would be the commercial account would pay 6% sales tax on water & sewer charges.
Yes. Each account must meet the requirements of a $150.00 new service fee or passing of a good credit check.
No. Only one name is allowed on the water account.
No. All applications to stop or start water service require the customer to come to our office and fill out an application or send us in writing the request with a signature & date. Note: Only the person whose name appears on the account can make these changes.
A contract must be signed along with obtaining a copy of proper legal identification. New Service Fees are $150.00. The required fee must be paid prior to starting service. In lieu of this requirement, if the customer has 2 years of previous good credit with our company, this fee is waived. A $10 credit check is available for residential customers and $20 for businesses to determine delinquency risk and waiver of $150. New service fees are non-refundable.
Contact Information
Address: 110 S. Columbia Ave., STE A
Campbellsville, KY 42718
Phone: 270-789-3133
Fax: 270-465-3581
Emergency Phone: 270-465-5591
