City of Campbellsville
E-911 Communications Center
What Is E-911?
The Campbellsville–Taylor County E-911 Communications Center serves as the first point of contact in emergencies across our community. When residents need immediate assistance, trained E-911 telecommunicators answer the call and coordinate a fast, appropriate response.
E-911 connects callers to police, fire, emergency medical services, rescue teams, and other essential public safety partners throughout Campbellsville and Taylor County.
Emergency Call Handling & Dispatch
E-911 telecommunicators are responsible for receiving emergency calls and dispatching the appropriate response agencies, including:
Police and law enforcement
Fire and rescue services
Emergency Medical Services (EMS)
City and county rescue teams
Emergency management and public works support
These professionals work behind the scenes to ensure help reaches you as quickly and safely as possible.
Contact
Anne Sanders
Director
Address:
125 W. First St.
Campbellsville, KY 42718
Phone: 270-465-8000
Fax: 270-465-8711
Emergency Alerts & Public Safety Notifications
CodeRED Emergency Notifications
The E-911 Center also helps keep residents informed during emergencies through CodeRED, a community notification system used to share important alerts such as:
Severe weather warnings
Environmental or public safety hazards
Criminal or safety alerts
Missing person or child alerts
Location-specific emergency information
Landline numbers are automatically included in the system. Residents may also choose to add mobile numbers or opt out through the CodeRED system.
When to Call 911
Call 911 for Emergencies Only
Call 911 immediately if you are experiencing an emergency involving:
Immediate danger to life or property
Medical emergencies
Fires or hazardous situations
Crimes in progress
When you call 911, be prepared to provide:
The type of emergency
The exact location of the incident
Your name and phone number
Stay on the line until the telecommunicator has all the information needed to respond.
When Not to Call 911
Use Non-Emergency Options for Routine Issues
Please do not call 911 for non-emergency situations such as:
Road or traffic updates
Power outages
Animal complaints
Prank calls
Vehicle lockouts (unless a child is inside)
Keeping 911 lines open ensures emergency help is available when it’s truly needed.
Behind the Scenes
Trained Professionals Serving Our Community
The E-911 Center is staffed by highly trained telecommunicators who undergo extensive background screening, specialized training, and certification through the Kentucky Department of Criminal Justice Training.
The center operates continuously, with systems and backup power in place to remain functional during severe weather or power outages.
Here When It Matters Most
E-911 telecommunicators play a critical role in public safety. Their calm, professional response helps ensure emergency services are dispatched quickly and efficiently—when seconds matter most.